Refund policy
Return & Refund Policy
Thanks for shopping online with Olivette, if you are not entirely satisfied with your purchase, please contact us at hello@olivette.biz so we can help.
Returns
We accept returns on new, unopened items. You may return unopened items in the original packaging within seven (7) days of the receipt of your purchase.
If seven (7) days or more have passed since your purchase, we cannot offer you a refund or an exchange. Only regular priced items may be refunded. Sale items are non-refundable.
Note: Credit card purchases will receive any credit due back to the original card and are subject to the credit card company return policies, which may take up to 10 business days or longer to process.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us at hello@olivette.biz