Shipping policy

Shipping 

Olivette ships within the continental United States and Washington DC and uses various carriers depending on location and package size. Most orders will be processed and shipped within 1-2 of the order placement, and received within 5 business days after departure from the warehouse. We will provide confirmation of your order and tracking number when it is available from the carrier.

Please make sure your address is correct!

No matter the service level selected, shipping address accuracy is important. Any customer who submits incorrect shipping address information will be subject to any change or return fees set by the carrier. 

If you notice you made a mistake on a recent order please email hello@olivette.biz ASAP to request a change. If the package is still in our fulfillment facilities we can make the change free of charge.

GENERAL SHIPPING TIMES

Once an order ships via UPS Ground, USPS Priority (our "Standard/Economy" rates):

• 1 to 2 business days for CT, DC, DE, Eastern PA, MA, MD, NJ, RI, Southern NY, VT
• 2 to 3 business days for GA, IL, IN, KY, ME, MI, NC, NH, Northern NY, OH, SC, TN, VA, Western PA, WV
• 3 to 4 business days for AL, AR, FL, IA, KS, LA, MN, MO, MS, NE, Eastern TX, WI
• 4 to 5 business days for AK, AZ, CO, HI, ND, NM, OK, Southern CA, SD, Western TX
• 5 to 6 business days for Northern CA, ID, MT, NV, OR, UT, WA, WY